Treat Yo Self: Face Haus Review
Let’s be real, part of the reason we love skincare and beauty routines is because we love pampering ourselves. We all work really hard, and sometimes it’s easy to forget to take care of yourself when you’re caught up in your routine. Both of us know how busy life can get, but we’ve both made a conscious effort to treat ourselves better and make our physical and emotional wellbeing a priority, which is why we both seek out products and treatments that will help us look our best. This is kind of how we got to the Face Haus.
What is this Face Haus you speak of?
Think of the Face Haus as the Drybar for facials - they offer “facials for the people” by specializing in facials exclusively, and eliminating the overhead costs associated with traditional spas. Their facials are around 55 minutes long, so you’re in and out really quickly.
Face Haus is set up like a hair salon with two rows of stations. The decor is clean, and Scandinavian inspired; the music is modern but soothing and all the staff is really friendly. Let us tell you, the lighting here is so good, it’s prime selfie lighting. As of right now they have two LA locations: Studio City and West Hollywood.
How it works
The whole draw of the Face Haus is being able to receive a facial at a much lower price than you would at a traditional spa because they offer a spa experience without the added amenities. Their facials have a flat rate of $55 and there are a variety of $10 a la carte add-ons such as extractions and cool blasts you can choose from. You also have the option of adding $20 peels. You’re only paying for what you choose, so a facial can be as low as $55 if you decide to not add anything else.
Even though the cost is relatively low for a facial, you really are getting a thorough, quality treatment. The Face Haus only uses high quality products, which are available to purchase if you like them.
You can book an appointment online or by phone. View the Face Haus menu here.
I found out about the Face Haus because of a video Buzzfeed did where they compared at home facias, mid-priced facials and luxury facials (you can view the video here); the Face Haus facials were the mid-priced facials they tried. After I saw the video I was immediately interested in the Face Haus and I wanted to go ASAP. I’ve gone twice, and both experiences were freaking amazing.
The first time I went, I took my friend Rubit as a belated Mother’s Day present. It was my first time having a professional facial, and I was super excited about getting one. Leading up to the day of our appointment, I looked at the menu over and over, researched where we would park, what we could eat around the area -- I was so ready for my first facial.
As soon as you walk in, the lovely ladies at the desk greet you and really make you feel welcome. The decor makes you feel like you’re going to be in for a luxurious experience, I really couldn’t contain my excitement. When you check-in you’re asked to fill-out a pretty basic questionnaire where they ask you about your skin and your medical history. After you fill it out the answers are saved in your file for future visits so you don’t have to fill it out again.
One of the things I really loved about the Face Haus is that the estheticians ask you what facial caught your attention, they really listen to what you want out of the experience and give recommendations on what they think will be the best treatment for you. Don’t worry, they definitely take your wants into consideration when recommending treatments. I chose The Haus Special, which is a facial that focuses on hydrating and brightening your skin and added an extraction. Rubit had a lot more skin issues than I did -her skin is prone to breakouts and was congested, so she chose The De-Pimp My Ride. The De-Pimp My Ride is a deep cleansing facial that includes an extraction. Rubit chose to add an additional extraction and a peel.
I was assigned Cielo as my esthetician, and she did such an amazing job. She was very thorough and paid a lot of attention to me and my skin. She didn’t try to sell me anything I didn’t need, and when I told her I had been looking for a serum to add to my routine, she added serum to my treatment. You can expect to be asked about your skincare routine, and the estheticians will give tips and recommendations. They will also ask if you prefer a quiet facial or not, but I preferred getting my facial with some tea.
There’s quite a few steps in their facials, the general order is:
Enzyme to remove dead skin
The extraction (if you’ve added it)
Toners, moisturizers, lip balm, and SPF
The extraction wasn’t pleasant (your face is getting squeezed over and over again), but it was bearable for me. Rubit had a much rougher time than I did since she had 15 minutes of extractions done to her. However, the extractions are well worth it because you will instantly see how clear your pores are afterwards. My favorite part of the facial was the cool globes. They’re basically cold glass globes which are rubbed in circles over your entire face before the face mask is removed to sooth your skin and reduce inflammation.
The results after my facial were pretty immediate. My skin felt amazing, it was super hydrated and clean. I had some redness because of the extraction, but that quickly goes down. My skin was glowing for about 2 weeks and I got a lot of compliments afterwards. For Rubit, the results on her were amazing, her complexion was much clearer than it had been in months and looked so healthy.
The second time I went, I took Jane! I pestered her for about 2 weeks and finally sold her on it (I made the appointment before she could back out). We decided to go right after Beautycon since we were going to be in the area anyway. The first time I went I thought the ladies working there were super friendly, but the second time I went I was blown away by their customer service. Jane’s esthetician, Lene, recognized me from my first visit. I couldn’t believe she remembered me, and she didn’t even do my treatment!
The second time I was assigned Alli, and she was super friendly and super thorough as well. She was super easy to talk to, which I really appreciated. Again, I got The Face Haus Special with an extraction. I was just as impressed as I was the first time, my face was glowing after the treatment. This time, I had very little redness which was nice because Jane and I went to dinner with her brother (aka our graphic designer).
I had such good experiences at the Face Haus and I highly recommend them, especially to anyone who has never had a facial.
I’ll admit, I was all kinds of excited and nervous for my first facial. I really didn’t know what to expect; I’d never watched the Face Haus videos on Buzzfeed so other than what Elizabeth told me I really had no idea what I was in for. The week leading up to our Beautycon and Face Haus ~treat yo’ self~ weekend, I was experiencing some noticeable cystic acne and breakouts along my chin and jawline. I was kind of worried this would interfere with my facial experience, but I’d already reached the point of no return when the big day came.
We got to the Face Haus and I found street parking just a block away. Elizabeth warned me that we needed hats to protect our faces from the sun due to sensitivity after the facials. Luckily I have a plethora of hats in my car at all times and I was able to supply us with that, no problem.
As soon as we walked in, we were greeted by the friendly staff. My fears subsided as we talked to the staff and I filled out my skin profile/questionnaire. I was assigned to an esthetician named Lene - she actually remembered Elizabeth from the first time she came, and she didn’t even do her facial! I can’t rave enough about the customer service and how welcoming the atmosphere was. It definitely did not feel like we were in West Hollywood.
For my facial package, I wasn’t sure if I wanted to go with De-Pimp My Ride or the Haus Special. After talking to Lene and telling her about my skin needs, explaining that I was currently experiencing a breakout, I decided on the Haus Special with an added extraction. She recommended a peel in addition to this but since it was my first time getting a facial I declined; I didn’t want to do too much too soon since I wasn’t sure how my skin would react.
It started off as a very relaxing experience. My esthetician even gave me the option of having her talk about each step during the facial or stay quiet and have me just enjoy the experience. I opted to have her talk and explain the specific steps of the facial. She was very easy to talk to and I appreciated how much care she took knowing it was my first time. She turned the steam on me and my pores opened up slowly. It occasionally got too hot but I’d let her know and she would adjust it for me. She was great at asking me if I felt comfortable throughout the whole process. Now, I don’t remember the exact steps or the order of the steps. Up to that point it was very soothing and therapeutic but I do remember one part vividly...
The Extraction. Extractions were one of the most unpleasant things I’ve had to experience for beauty; I felt like I was at the dentist getting teeth pulled. I had no idea my pores were that clogged and that I had so many deep-rooted blackheads which needed to be removed. Lene scoured my face for blackheads to squeeze out of me. At first it wasn’t bad, but then she went back in to do deeper extractions; it wasn’t fun in the least. She had to have me take several deep breaths before pushing deep into my pores. I couldn’t wait for it to be over. The steps to follow the extraction process are done to reduce inflammation and soothe your face. I enjoyed the cool globes that she massaged over my face as well as the cool blast.
After the treatment, my face was extremely agitated, red, and my skin was swollen in several areas. Lene assured me that by the end of the night my face would be fine. She left me with a prescription which included skincare suggestions and recommended products (shown below). I left with the Hylunia Colloidal Silver Mist Toner which I’ve talked about in my routine post. This toner is perfect for fighting acne due to its anti-inflammatory properties and gives you a clear canvas to your skin after cleansing. After the facial, we went to meet up with my brother (aka our designer @supratype) afterwards for dinner and I was extremely self-conscious walking around feeling like Violet Beauregarde.
Overall, despite the pain I endured, I can’t argue with the results. After a day or so, my skin became less inflamed and the swelling had gone down considerably. I was left with clear, dewy skin and I received compliments for several days after the facial. If anything, the experience was a testament to taking better care of my skin and clearing my pores regularly with physical and chemical exfoliants. If you routinely implement pore care I don’t think the extraction experience would be as bad as it was for me. I would definitely come back to Face Haus for another facial, no questions asked. I’ll be better prepared next time so I’ll know what to expect!
Facial Do’s and Dont’s
If we’ve convinced you to give the Face Haus a shot (or any facial a shot) here are some tips we put together so you’re better prepared!
Take a hat: Your skin will be super exposed after any facial and you’re more susceptible to the sun, so it’s best that you have something to cover up!
Don’t thread or wax 24-48 hours before your facial.
Don’t exfoliate 24-48 hours beforehand.
Don’t wear makeup (Jane and I washed off our Beautycon makeup in the parking structure bathroom).
Don’t tan (or burn) and limit sun exposure before the facial.
Drink lots of water, you want your skin to be as hydrated as possible before your facial.
Don’t be afraid to ask questions about any of the steps, the menu or products.
Wear a ton of sunscreen after your facial, your skin is will be exposed after exfoliating the layer of dead skin so you want it to be protected.
Don’t tan and limit sun exposure; wear a hat immediately if you’ll be in the sun after the facial.
Don’t exfoliate for 24 hours.
Don’t wear makeup until the next day, let your face breathe.
Don’t touch your face! Trust us, you’re going to be tempted to touch your face but don’t do it!
After our experiences at the Face Haus, we totally think everyone should get a facial at least once. We highly recommend the Face Haus, they’re super welcoming and their customer service is on point. They’re a great place to get your first facial. If you’re in the LA area and have an hour to spare, make a trip out of it with your squad!
Jane & Elizabeth